Reference

What You Agree To When You Use 97c77

These terms set out the rules that apply to your account on 97c77 — from how you open it to how your bKash, Nagad, or Rocket wallet connects to your funds.

Account eligibility rulesbKash, Nagad, Rocket wallet conditionsFunds and withdrawal termsAccount suspension policyJurisdiction-dependent access
97c77 What You Agree To When You Use 97c77
TERMS CONTACT

Reach Us About These Terms

If a clause is unclear, if you believe a term has been applied incorrectly to your account, or if you need to raise a formal dispute, our support team handles terms-related queries directly. You can reach us through live chat, email, or by submitting a request through your account dashboard. Response times vary by channel and query type, so include your account ID and the specific clause you are querying to speed things up.

Live Chat Raise a terms query in real time through the chat window inside your account. Include your account ID so the agent can pull your record immediately.
Email Support Send a written query to our support address for formal terms disputes or wallet-name verification issues. Reference the clause and your bKash, Nagad or Rocket wallet details.
Account Dashboard Log in and use the Help section to submit a structured request. This path works well for withdrawal holds linked to identity verification under these terms.
HOW WE HANDLE IT

Account Security and Terms Enforcement at 97c77

Our approach to enforcing these terms is straightforward: we verify identity at the point a withdrawal request is made, not retroactively. If your Nagad or Rocket wallet name does not match your account registration, we place the withdrawal on hold and contact you through your registered email or in-account message. Resolving it usually means submitting a copy of your national ID. We store only what is necessary to run your account and process your transactions — we do not share your wallet details or account history with third parties outside of legal obligation or fraud investigation.

Wallet Verification bKash, Nagad, and Rocket wallet names are checked against your registered account name. A mismatch triggers a hold and an identity request before funds are released.
Data Retention We keep your account data and transaction records for as long as your account is active and for any legally required period after closure. You can request a summary at any time.
Account Suspension Accounts found to be operating under false identity, sharing credentials, or breaching the one-account rule may be suspended without prior notice under these terms.
Term Change Notification When we update these terms, a notice appears in your account dashboard on next login. Continued use after that point counts as acceptance of the revised version.

Your Questions About These Terms Answered

These are the questions we receive most often about how the terms work in practice — covering your account rights, wallet conditions, and what happens if something goes wrong.

Yes, we update terms when our services or eligible regions change. A notice appears in your account dashboard on your next login. Continued use after that date means you accept the new version.

The name match requirement protects against fraudulent withdrawals. If the wallet name differs from your registered account, we hold the funds and ask for identity verification before releasing them.

No. These terms permit only one account per person. If we detect duplicate accounts under the same identity, both may be suspended and any pending withdrawals placed on review.

We retain your account and transaction records for the legally required period after closure. You can request a summary of the data we hold by contacting support through email or live chat.

Access depends entirely on whether online wagering is permitted under your local law. We do not confirm legality for specific regions — checking that is your responsibility before you open an account.

Submit a written dispute through the Help section of your account dashboard or email support directly. Include your account ID, the relevant clause, and your Rocket, bKash or Nagad wallet reference for faster handling.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.